Profile
Aztec Events is a leading party rental and tenting specialist in Houston, boasting over 43 years of experience and the largest event rental inventory in the metropolitan area. They offer comprehensive event solutions for gatherings of any size, featuring innovative tent designs, expanding product selections, expert planning, and reliable delivery services.
Map
Sorry, no records were found. Please adjust your search criteria and try again.
Sorry, unable to load the Maps API.
Strengths
High-quality items, including gold silverware and attractive tablecloths.
Excellent customer service, with many staff members described as nice, accommodating, and professional.
Strong communication and responsiveness in many cases.
Ability to handle last-minute and emergency requests effectively.
Staff members like Vi Nguyen, Amy, and Yolanda receive consistent praise for their helpfulness, expertise, and professionalism.
Reliable service for recurring company events.
Willingness to go above and beyond to meet customer needs.
Weaknesses
Inconsistent follow-through, with some customers not receiving promised emails or quotes.
Occasional poor customer service experiences, including rude or unhelpful staff.
Lost business due to unresponsiveness or delays in communication.
Some customers had to switch to competitors due to unmet expectations.
Variability in service quality depending on the representative