Profile
Kelly Rentals provides chair, table, tent, tablecloth, and party rentals for weddings, birthday parties, corporate events, graduations, and more in the Dallas-Fort Worth area. The company is known for excellent customer service, responsive and friendly staff, punctual delivery, efficient setup, and attention to detail, ensuring a seamless and stress-free rental experience. Their inventory includes perfectly sized options for various occasions, and they are highly recommended for both small and large events.
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Strengths
Ease of Process: Smooth and straightforward experience from initial contact to delivery and pickup.
Excellent Customer Service: Staff members are consistently described as kind, helpful, and professional.
Reliability: Timely deliveries and pickups with no reported delays.
Quality of Rentals: Items (tables, chairs, linens, games, etc.) arrive in good condition.
Responsive Communication: Quick and clear interactions, especially in last-minute requests.
Notable Staff Members: Fatima, Nancy, Yaqui, and Danica receive high praise for their exceptional service.
Flexibility: Accommodates last-minute additions and special requests.
Multilingual Support: Positive experiences highlighted in both English and Spanish reviews.
Weaknesses
No significant criticisms or recurring issues mentioned in the reviews.
Limited feedback on pricing or value for cost.
No mention of issues with damaged or missing items.