Profile
Sandi’s Moonwalks offers one of the largest selections of bounce houses, water slides, carnival games, and mechanical rides in the Austin area. Serving events from backyard parties to large festivals, they provide package deals, discounted rates for schools and nonprofits, and prioritize safety with fully licensed and insured equipment.
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Strengths
High customer satisfaction with repeat bookings and strong recommendations.
Excellent communication throughout the booking, delivery, and pickup process.
Reliable and punctual service, often exceeding expectations with early drop-offs or extended rental times.
Easy and hassle-free transactions, including smooth delivery and setup.
Accommodating and flexible with last-minute requests, swaps, and credits.
Quality equipment that matches advertised photos and remains in excellent condition.
Competitive pricing with frequent promotions and fair deals.
Friendly and professional staff, providing helpful and responsive service.
Wide variety of attractions, including bounce houses, water slides, and specialty items like an ice rink.
Clean and well-maintained rentals, ensuring a positive experience.
Weaknesses
Limited availability or high demand, making short-notice bookings occasionally challenging.
Potential inconsistency with competitors, as some customers reported negative experiences with other rental companies before switching.
Size estimation issues, where customers occasionally overestimated space requirements.