Timely and flexible delivery and pickup, often accommodating day-before or same-day requests and placing items where needed.
Friendly, professional, and efficient staff who contribute to a positive event experience.
High-quality, clean equipment that meets expectations for various occasions.
Competitive pricing and good value for the services provided.
Reliable communication and responsiveness in most cases, making planning and execution smooth.
Many customers report memorable experiences and express willingness to recommend or reuse the service.
Reports of poor customer service in some instances, including lack of responsiveness and late deliveries.
Occasional issues with delivery methods, such as using unconventional transportation or failing to answer calls during problems.
Isolated complaints of unprofessional behavior and dissatisfaction with how issues were handled.
