Attentive, friendly, and professional staff who go above and beyond to ensure smooth events.
Quick, efficient setup and breakdown, with punctual delivery and pickup.
Clean, well-maintained equipment, including bounce houses, tables, and chairs.
Flexible and accommodating, offering last-minute rentals and complimentary extras when needed.
Excellent communication, with staff readily available by phone or text.
Affordable and transparent pricing, with special offers and no hidden fees.
High customer satisfaction, with many repeat clients and strong recommendations.
Compassionate service, especially during difficult circumstances.
Isolated reports of rude behavior and high prices from staff, leading to dissatisfaction for some clients.
Rare complaints about respect and customer interaction.
Timely and flexible delivery and pickup, often accommodating day-before or same-day requests and placing items where needed.
Friendly, professional, and efficient staff who contribute to a positive event experience.
High-quality, clean equipment that meets expectations for various occasions.
Competitive pricing and good value for the services provided.
Reliable communication and responsiveness in most cases, making planning and execution smooth.
Many customers report memorable experiences and express willingness to recommend or reuse the service.
Reports of poor customer service in some instances, including lack of responsiveness and late deliveries.
Occasional issues with delivery methods, such as using unconventional transportation or failing to answer calls during problems.
Isolated complaints of unprofessional behavior and dissatisfaction with how issues were handled.
Timely and reliable service, including last-minute accommodations and punctual setup and breakdown.
Professional, friendly, and attentive staff who enhance the overall event experience.
Wide selection of clean, well-maintained bounce houses and additional entertainment options such as games, face painting, popcorn, and snow cones.
Flexible offerings suitable for various events, from school carnivals to charity functions and family reunions.
Clear, responsive communication and helpful guidance throughout the booking and event process.
Competitive and transparent pricing, with some positive mentions of affordability.
High customer satisfaction and repeat usage for multiple events.
One report of unprofessional staff and equipment concerns, including a bounce house appearing unsafe.
Occasional issues with equipment quality or safety, though these are rare compared to positive feedback.
Limited mention of handling adverse weather conditions, though one event was impacted by unexpected rain.
Engaging & Entertaining Performances – Magic shows, balloon animals, face painting, and character appearances (e.g., Blue from Blues Clues, Peppa Pig) were big hits with kids and adults.
Professional & Friendly Staff – Entertainers like Peter, Zion, and Donny received praise for being interactive, patient, and great with children.
Flexible & Accommodating – Successfully handled last-minute bookings and changes.
Fun Add-Ons – Cotton candy machines, popcorn, and face painting enhanced the party experience.
Punctual (Mostly) – Many reviews noted on-time arrivals and smooth setups.
Great Communication – Clear and responsive coordination before and during events.
Local Bronx Business – Appreciated for supporting a neighborhood company.
Inconsistent Costume Quality – Complaints about poorly made or unimpressive costumes (e.g., homeless Spiderman).
Scheduling Issues – Late arrivals and early pack-ups in some cases, leading to frustration.
Overbooking Problems – One customer reported delays due to the company double-booking.
Unprofessional Behavior – A few negative experiences cited lack of professionalism (e.g., not fulfilling full service time).
Mixed Value for Money – While many felt services were worth the cost, one review called it a total waste of money.
Limited Accessibility Mention – No notes on accommodations for special needs (e.g., autistic children) beyond one negative experience.
Themed bounce houses (e.g., Star Wars, unicorns).
Reliable for corporate and family events.
Helpful staff during technical issues.
Clean, high-quality inventory.
Easy online booking.
No significant weaknesses mentioned.
