Excellent customer service: staff are friendly, attentive, and helpful.
Highly accommodating and easy to work with, making planning and execution smooth.
Creative and high-quality decorations that enhance the event atmosphere.
Strong community focus and willingness to go above and beyond for clients.
Professionalism and reliability, with many clients eager to recommend for future events.
Versatile offerings suitable for various types of celebrations.
No significant weaknesses noted in the feedback provided.
Engaging & Entertaining Performances – Magic shows, balloon animals, face painting, and character appearances (e.g., Blue from Blues Clues, Peppa Pig) were big hits with kids and adults.
Professional & Friendly Staff – Entertainers like Peter, Zion, and Donny received praise for being interactive, patient, and great with children.
Flexible & Accommodating – Successfully handled last-minute bookings and changes.
Fun Add-Ons – Cotton candy machines, popcorn, and face painting enhanced the party experience.
Punctual (Mostly) – Many reviews noted on-time arrivals and smooth setups.
Great Communication – Clear and responsive coordination before and during events.
Local Bronx Business – Appreciated for supporting a neighborhood company.
Inconsistent Costume Quality – Complaints about poorly made or unimpressive costumes (e.g., homeless Spiderman).
Scheduling Issues – Late arrivals and early pack-ups in some cases, leading to frustration.
Overbooking Problems – One customer reported delays due to the company double-booking.
Unprofessional Behavior – A few negative experiences cited lack of professionalism (e.g., not fulfilling full service time).
Mixed Value for Money – While many felt services were worth the cost, one review called it a total waste of money.
Limited Accessibility Mention – No notes on accommodations for special needs (e.g., autistic children) beyond one negative experience.
Affordable pricing.
Punctual delivery and pickup.
Friendly, bilingual staff.
Accommodates last-minute requests.
Positive reviews for weddings/events.
No significant weaknesses mentioned.
Affordable pricing
Professional and polite staff
On-time delivery
Great for kids’ events
Wide selection of entertainment options
Highly recommended
Accommodates last-minute parties
Excellent communication
None mentioned
Excellent service
On-time delivery
Efficient setup
None mentioned
