Responsive & Helpful Customer Service – Many praised the team for being communicative and accommodating.
Reliable Delivery & Pickup – Positive experiences with on-time drop-off and removal of units.
Clean & Well-Maintained Units (When Serviced Properly) – Some customers reported spotless, functional porta-potties.
Professional Staff – Friendly and efficient service noted in several reviews.
Smooth Process – Some customers had seamless experiences with no issues.
Poor Maintenance & Cleaning – Multiple complaints about filthy, overflowing, and foul-smelling units.
Missed Service Appointments – Reports of skipped cleanings (e.g., going weeks without servicing).
Late or No-Show Deliveries – Some rentals arrived hours late or not at all.
Lack of Emergency Support – No after-hours contact for urgent issues (e.g., overflows during events).
Unhygienic Conditions – Complaints about missing toilet paper, broken locks, and disgusting odors.
Unprofessional Staff Behavior – A few incidents of rude or inappropriate conduct by employees.
Billing Issues – Customers frustrated with irregular invoicing cycles (e.g., every 28 days).
Reliable & On-Time Delivery – Units consistently delivered as scheduled.
Well-Maintained & Clean Units – Porta potties kept in good condition, ensuring hygiene.
Excellent Customer Service – Staff (especially Alex) noted as friendly, helpful, and responsive.
Great for Events & Construction – Positive experiences for festivals, parties, and job sites.
Affordable Pricing – Competitive rates, considered a good budget option.
Consistent Service – Regular maintenance for long-term rentals (e.g., weekly cleanings).
Convenient Setup – Staff assists with optimal placement of units.
Standard Units Only – Adequate but no mention of premium or luxury options.
Limited Geographic Feedback – Most reviews focus on Astoria/Harlem; unclear if service is equally strong elsewhere.
No Mention of Emergency Support – While reliable, after-hours or urgent needs aren’t highlighted.
